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Customer Relationship Management Software Directory

Featured Software

Companies can rely on Interprise Suite's CRM Module's powerful yet simple to use functions. Data and information flow smoothly from all the various modules in and out of CRM. As your organization utilizes the power tools of Interprise CRM, your company will soon find its way to better and more efficient customer service and relations. Sales will increase by automating key aspects of your company's selling cycle and by managing and tracking all aspects of your sales campaigns.

The AIMcrm system has taken the best parts of CRM and integrated them into a seamless application that puts your sales force in a position to focus more on making sales, and less on learning software. AIMcrm is easy-to-use and is flexible enough to meet the needs of every business. Compare us to the competition and see why businesses like yours are choosing AIMcrm as their CRM of choice.

A top-rated web-based CRM, EnterpriseWizard manages and automates external customer support, helpdesk, asset tracking, and sales. Easily adapts to your business with customizable tables, fields, look & feel, graphical workflows, escalation, business rules, email notification, live chat, interactive reporting, granular permissions, self-serve FAQ, and more. Users report a 1 month ROI, 50% increase in customer satisfaction, 80% increase in customer retention, and 25% increase in users' efficiency.

QuoteWerks enables companies in every industry to create detailed quotes with speed and efficiency through its seamless integration with such contact managers as ACT!, GoldMine, Maximizer, salesforce.com, MS CRM, SalesLogix, TeleMagic, KnowTia, and Outlook. QuoteWerks also integrates with QuickBooks and Peachtree accounting systems. A real-time web pricing and availability module is also available for Tech Data. Any size business that sells products or services will benefit from QuoteWerks.

A CRM with specific focus on customer interaction(Service) management. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Unlike other CRM tools in the market focusing on sales-force automation, SupportCenter Plus offers an integrated customer interaction management(Customer SupportDesk),customer experience management, account & contact management, SLA management, customer self-service, and more

Xert Precision Suite is an integrated, web-based system providing industry-leading email marketing and powerful contact & list management features. Xert Precision ties in with ecommerce, registration and other conversion-driven applications to measure marketing offer effectiveness in business terms. Whether you are looking to gain or retain customers, generate revenue or capture public awareness, interactive messaging via Xert Precision is a strategic step-up from alternative email marketing.

PhaseWare is a company dedicated solely to customer service & support software - providing a powerful, flexible solution that manages the complete customer service spectrum from Help Desk to Self Service. PhaseWare is the most effective way to serve, support, retain and maximize the value of every customer. An affordable solution that reduces the overall cost of customer support while enhancing the customer's experience and adding value to your products/services/company.

Designed to give an edge to the highly proactive recruiting team, Recruiting CRM lets managers run their sourcing and staffing operations like high-powered sales & marketing business units. Ideal for high-volume, event-based sourcing or high-intensity, passive sourcing, Recruiting CRM can plug into your existing applicant tracking system or replace it.

A pioneer of Help Desk Software since 1992, Soffront offers end-to-end CRM Software solutions spanning marketing automation and sales force automation software, customer service and helpdesk software, sales order processing software, asset and project management software, defect tracking software and more. Soffront CRM is scalable, flexible and affordable. It readily adapts to your processes, workflows, data and users. Our CRM software can be hosted or on-premise.

The DEACOM Integrated Accounting and Enterprise Resource Planning (ERP) Software System seamlessly links all areas of your manufacturing business - from inventory control and production, to sales order entry and CRM - giving you a comprehensive view of your entire operation from one software solution. Visit our website to schedule an online demonstration, and learn how DEACOM can maximize your productivity and profitability today.

Comcate is the leading provider of web customer relationship management software for Government Public Agencies with over 250 agreements signed nation-wide. Comcate improves efficiency and customer service with affordable and easy-to-use software for citizen request management and communication, code enforcement, building and safety, rental inspections and animal control. Objective reports yield data for measuring ROI, benchmarking and better decision-making.

Noetica's SYNTHESYS call center management software provides the most intuitive agent guidance technology on the market by combining SOA (Service Oriented Architecture) and BPM (Business Process Management) techniques delivered through a unique visual logic-mapping interface. With SYNTHESYS you can build your own Customer Interaction Management Solution and adapt your Agent User Interface quickly and easily to your existing infrastructure without any programming.

CustomFAQs offers companies with its customer service software WebQA, a vehicle for self-service using a dynamic knowledgebase of Frequently Asked Questions (FAQ's). Instantly Answer and Track customers questions through your website. Build a Knowledge Base of Frequently Asked Questions and their answers. Create an on-line Personal Relationship with new and existing customers. Reduce Cost and Frequency of incoming phone calls and e-mails.

Get the tools and capabilities needed to create and easily maintain a clear picture of your customers, partners, resellers and agents, from negotiations through sales and beyond. IQubz CRM at a glance: Data Warehouse, Accounts and Contacts Management, Sales Automation, Marketing Automation, Workflow Automation, Loyalty Program Management, and Reporting and Analysis.

Comprehensive Directory

229 Solutions Listed


Active Business Solutions - Hansa Financials

Modular ERP and CRM system, originally intended for SME's, but increasingly being utilised by mid-range companies.

Target Market: Small - Mid

Active Modules - Active CRM

Active CRM provides businesses with the necessary tools needed to be successful in today's marketplace.

Target Market: Small - Mid

Active Modules - Active CRM

Stand-alone ASP.NET 2.0 web app with a very robust and intuitive user interface, leveraging the latest in web based technologies.

Target Market: Small - Mid

ActivePoint - TX5B Virtual Help Desk

A comprehensive solution to the on-line self-service portion of the CRM process.

Target Market: Small - Mid

Adapt - ADAPTcrm

Configurable, integrated CRM solution enables companies to focus on their customers while saving time.

Target Market: Small - Mid

Advanced Communications - Advanced CRM

Customizable CRM software for small business. This CRM solution is integrated with live Chat and trouble ticketing system.

Target Market: Small - Mid

Advantage Software Factory - AnytimeCRM

Helps Customer Support and Sales departments achieve excellence in client interaction while cutting down the operational costs.

Target Market: Small - Mid

Easy to use system for managing leads from first contact through fulfillment in one place.

Target Market: Small - Mid

Aivea - Customer Experience Portal for CRM

Allows you to implement an effective online support channel and manage self-help resources in Microsoft Dynamics CRM.

Target Market: Small

Alaris - ASCRiBO Aquiso

Internet CRM software service that includes contact, task and mail management for only $28/month.

Target Market: Mid - Large

Albanese Consulting - Customer Relationship Management

Provide your sales force with the tools and intelligent data to sell more to new and existing customers.

Target Market: Small - Large

Allbase - Allbase Suite

Combines accounting, CRM, inventory, scheduling, ticketing and more into one web-based solution.

Target Market: Small - Mid

Allegiance - Enterprise Feedback Management

Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.

Target Market: Mid

Ansade - Ansade eCRM

Intelligent email responder helps process the emails by suggesting the appropriate answer to these emails.

Target Market: Mid - Large

Anzani Trading Group - NET Marketing

Integrated management of contacts, events, customizable via modules, multilanguage, reporting, searching and more.

Target Market: Mid - Large

Web-based CRM software for middle market and decentralized organizations.

Target Market: Mid - Large

Aptium - intelliForce CRM

Web-based system that manages, synchronizes and coordinates all customer touch points and requirements.

Target Market: Mid

ASA Sales - Jetstream

A new generation CRM solution with a focus on address book, calendar, e-mail, notes with a fast, easy and intuitive user interface.

Target Market: Mid - Large

Allows companies in every industry to create detailed quotes with speed and efficiency.

Target Market: Small - Mid

Astute Solutions - ePowerCenter

CRM, customer service, knowledge management, Web self service, and contact center solutions that enable companies to deliver exceptional customer experiences

Target Market: Large

Auric Technology - Auric Prospector

Web based CRM that includes opportunity management, customer service and reporting.

Target Market: Small - Mid

Austin-Tetra - Customer Data Management

Creates a consolidated view of your enterprise customer base from fragmented, disparate and inconsistent data silos.

Target Market: Mid - Large

Automation Centre - Customer Tracker

A Lotus Notes module for Web-enabled CRM. Free demo CD available.

Target Market: Small - Large

Autonomy - eTalk

Captures and processes structured and unstructured data - voice, text, websites, emails, chat - so customer insight can be shared.

Target Market: Mid - Large

Avant Garde Information Solutions - aACE

Full-featured, cross-platform enterprise suite including accounting, contact relationship management and enterprise resource panning.

Target Market: Small - Mid

Enterprise 2.0 talent acquisition software for creating and managing relationships.

Target Market: Mid - Large

Avaya - CRM Central

CRM solution with call center and call management capabilities; handles telephone, Internet, fax, email, etc.

Target Market: Mid - Large

Axonom - Powertrak

Call Center module brings Internet-based marketing, ordering and customer service options all day, every day.

Target Market: Small - Mid

BatchBlue Software - BatchBlue

An easy-to-use customer relationship manager (CRM) designed for small business owners.

Target Market: Small

Bigfoot Interactive - Interactive Relationship Manager

Enables marketers to implement email programs using advanced segmentation and dynamic content assembly.

Target Market: Mid

Bigfoot Technologies - BluefinCRM

Fully-managed and supported client relationship management platform.

Target Market: Mid - Large

BizAutomation - BizAutomation

SFA, Customer Service and Support, Campaign and Marketing Automation; users manage customer data in Outlook.

Target Market: Small - Mid

Bizitek - Emptor CRM Suite

Collaborative CRM Solution with BPM features embedded.

Target Market: Small

Blue Robin - Blue Robin eCRM

Customizable collaborative web-based CRM with workflow, document, sales, calendar, event and report management.

Target Market: Small - Mid

Bravestorm - Boldchat

Live chat and visitor monitoring software to to manage their sales leads, inbound emails and support issues.

Target Market: Small - Mid

Brevient Technologies - FinalCRM

Easy to implement CRM application that offers significant functionality at an affordable price point.

Target Market: Mid

Bridgeleaf Studios - Bridged Exchange Hosted CRM

CRM tool to manage leads, manage clients, assign contacts to employees, and instantly build online forms for your web sites.

Target Market: Small - Mid

BScaler - Enterprise Resource Manager

Browser-based unified database for CRM and MRP / ERP with real-time executive dashboard.

Target Market: Small - Mid

Builder1440 - Sales1440

Home building industry's leading sales automation, contact management & CRM system.

Target Market: Mid - Large

Callippus Solutions - CxCRM

A flexible solution for building a contact network and managing sales and the entire lifecycle of a customer.

Target Market: Small - Mid

Centerbase - Centerbase

Centerbase provides comprehensive, web-based contact management/CRM solutions to the SMB market at an affordable price.

Target Market: Small - Mid

Centric CRM - Centric CRM

Open source CRM solution with features for sales force automation, project management, document management and customer service.

Target Market: Mid - Large

Cincom Systems - Cincom Acquire

An enterprise sales portal that automates selling of complex products and services.

Target Market: Mid - Large

Clear Technologies - C2 CRM

CRM software that combines relationship management, sales management, customer service and marketing management.

Target Market: Mid - Large

Click Commerce - Channel Management Solution

Manage profiles, recruiting, marketing, communications, leads, accounts, funds and forecasts across all channels in a single, flexible solution.

Target Market: Large

CodeGlide - SnapCRM

Open source web-based CRM solution available both for download and on-demand. It features SFA, Marketing, Service/Support, and more.

Target Market: Small - Mid

Cognitor - InteliginePurge / Archive

Intuitive CRM interface that schedules Amdocs purging with no database storage requirement and is fully searchable.

Target Market: Small - Mid

Collaboration Technologies - Realise Soft Dialer

Award winning outbound call center applications for 20 to 300 seats. Based on CTI protocols and offers.

Target Market: Mid

Comcate, Inc. the leading provider of customer relationship management software for public agencies.

Target Market: Small - Mid

Commence - Commence Industrial CRM

Customer Relationship Management solution: SFA, marketing and campaign management, contact management.

Target Market: Small - Mid

Compiere - Compiere

Open Source ERP solution for distribution and service industries; includes CRM, accounting, inventory management.

Target Market: Small - Mid

COMPLETExRM - COMPLETExRM

Online CRM that handles sales automation, customer support, marketing automation and project management.

Target Market: Small - Mid

Computer Alli - ISIS Intranet/CRM

Web based Intranet, CRM, ERP. ISIS Supports the iPhone, Black Berry, Treo, and other smart phones.

Target Market: Small - Mid

Concursive - ConcourseSuite

Concursive is the developer of several software products, including ConcourseSuite, a dedicated CRM solution, and ConcourseConnect, an integrated web-based software platform that brings together Corpo

Target Market: Small - Mid

ConnectWise - ConnectWise PSA

Web-based professional service automation software designed exclusively for IT solutions providers by an IT solution provider.

Target Market: Small - Mid

Consona - Consona CRM

Fully-integrated suite of CRM solutions across service and support, sales and marketing functions.

Target Market: Mid - Large

Contact Tracking - Contact Tracking

Online CRM software that tracks your sales leads. Includes campaign management and sales forecasting.

Target Market: Mid - Large

Coral Sea Software - Barracuda

Barracuda - customer relationship management and service operations management for small-medium technology products and services providers.

Target Market: Small

CosmoCom - CosmoCall Universe

Supports multichannel customer interactions via telephone and Internet in one high availability platform.

Target Market: Mid - Large

CRIXP - openCRX

Open Source CRM Suite

Target Market: Mid - Large

CRM AddOn - Dial IT for ACT!

Answer calls, update contact info, add new contacts, create history, schedule incoming and outgoing calls with the click of a mouse.

Target Market: Small - Mid

CRMG - CMPro Plus

Flexible CRM for small business includes contact, account, sales, task, document and team management with email integration.

Target Market: Small - Mid

CubeMatch - myCMware

Underpins customers' needs and improves staff productivity, leading to increased sales revenue.

Target Market: Mid - Large

Powerful, flexible, customizable and affordable Knowledge Base, Ticket Tracking, Service Requests, Email Management, Live Chat & more.

Target Market: Small - Large

Daffodil Software - Daffodil CRM

Open Source CRM Solution that helps enterprise businesses to manage customer relationships in a highly organized and efficient way.

Target Market: Small - Mid

Data Logistics - RepAnyhwere

RepAnywhere is a web based service that provides Customer, Contact, Product, Quote management and much more.

Target Market: Small - Mid

Datasoft - Datasoft Financials

Financial Accounting and CRM Software.

Target Market: Small - Mid

Incorporates all of the business requirements of a manufacturer into one, complete system.

Target Market: Mid - Large

Diamonds Software - Diamonds Sales Performance Solution

Solution incorporating CRM with focus on allowing organizations to embed their own workflow and best practices guidance.

Target Market: Small - Mid

Digi-Net Technologies - Groopz

See real-time site populations, offer personalized interactive assistance and gather in-depth customer profile information.

Target Market: Small - Mid

Digita - Tustena CRM

A web-based CRM solution that can be integrated into your own solutions whether they are web-based, smart client or offline.

Target Market: Small - Mid

Dovarri - Dovarri Sales

Sales effectiveness solution for organizations with complex sales processes.

Target Market: Mid

E-Z Data - SmartOffice

A web-based customer relationship management solution for insurance and financial services businesses.

Target Market: Mid - Large

EBSuite - Customer Service Help Desk

Track & service your Customers, manage Service Requests and Cases, publish Solutions and Knowledges.

Target Market: Small - Large

EchoMail - EchoMail Customer Care

Receives, manages, routes, responds and tracks inbound email originating from a website or an Internet address.

Target Market: Mid - Large

eGain Communications - eGain Service

Email management, live web customer service, service fulfillment, knowledge management and self-service.

Target Market: Mid - Large

EloraSoft - c|Fabric Sales

Includes forecasting management, lead management, account and contact management and opportunity management.

Target Market: Mid

eMaximation - MaxCommunicate

Sales, marketing automation and CRM solution. Drip-feed marketing campaigns, activity tracking, and CRM.

Target Market: Small - Mid

Enbu Consulting - CRM Project Manager

Takes the main concepts of Project and Time Management and delivers a highly effective tool installed on top of Sage CRM. platform

Target Market: Mid - Large

CRM solution for use in sales, support and marketing environments.

Target Market: Mid

Epiphany - Epiphany Customer Relationship Backbone

Allows the integration of customer data, decisions and processes across all front-office and customer-facing applications.

Target Market: Large

Erudite Systems - Web Cliento

Web based customer relationship management software that features contacts, leads, and analysis tools.

Target Market: Small - Mid

eTouchPoint - eTouchPoint

Customer feedback and coaching application for service-oriented businesses.

Target Market: Large

ETP International - ETP VX

End-to-end retail solution covering Business Strategy Development, Supply Chain, Merchandise Planning, POS and more.

Target Market: Mid - Large

EURL Prave France - Intelligent Relationship Management

ERP / CRM application for Small- and medium sized organizations.

Target Market: Small - Mid

Exact Software - Synergy Enterprise

Web-based solution that includes e-documents, e-CRM, e-logistics, e-project, e-HRM, e-financials, and e-procurement.

Target Market: Mid - Large

Executive Property Investment - UniProjectMan

A complete project and customer relation management system for control any business or home work.

Target Market: Small - Mid

Fern New Zealand - FernCRM

Sharing of information across departments gives managers and employees better access to relevant and up-to-date information.

Target Market: Mid

FINEOS - FINEOS CRM

Part of a componentized enterprise suite delivering comprehensive customer and case centric CRM.

Target Market: Mid - Large

Focus Softnet - Streamline

Storehouse of information about a business and customers; coordinates with sales, marketing and customer service.

Target Market: Small - Mid

Footprint Solutions - e-CRM

Organise your client, account, product and sales information in an instant with onsite or fully hosted CRM environment.

Target Market: Small - Mid

FreeCRM.com - Free CRM

Free CRM Software - web based software solution for customer relationship management and sales force automation.

Target Market: Mid

FrontRange Solutions - GoldMine

Powerful tool to improve your sales and marketing and manage business and customer relationships.

Target Market: Small - Mid

Future Simple - PipeJump

Sales tracking software - Track your opportunities and deals in an effective and intuitive way so you can focus on winning more deals!

Target Market: Small - Mid

Futurism Technologies - SalesMatrix

Browser-based total sales workflow automation system which includes powerful CRM and SFA capabilities.

Target Market: Small - Mid

Fuze Digital Solutions - Fuze Suite

Comprehensive, modular and easy to use web-based customer care software suite.

Target Market: Mid

Gamma Software - Customer Information System

AS/400 CRM, customizable database with lead/customer tracking, ticklers, dup detection, powerful searches.

Target Market: Small - Mid

GWI Software - c.Support

End users can submit requests for service, search for solutions, and view the status of their open incidents.

Target Market: Small - Mid

HelpDesk - Help Desk Software Suite

Web based customer service solution for your website to manage support requests and publish self service knowledge bases.

Target Market: Small - Mid

HereWare - Hereware

Web based all-in-one sales, CRM, project, and document management system that integrates w/ Outlook.

Target Market: Small

HeySmartGuy - HeySmartGuy

Fully integrated online business platform including content management, eCommerce, CRM, email marketing, and more.

Target Market: Small

HydraNet - CRM-gx

Web-based CRM solution that is simple, powerful, and customizable. Remarkable set of reporting tools included.

Target Market: Small - Mid

HyperOffice - HyperOffice CRM

Document, calendar, and contact sharing with employees, teams and business partners.

Target Market: Small - Mid

Impowersoft - Swift

Web-based, allows you to manage business more effectively; manage customers, vendors and employees, from anywhere around the globe.

Target Market: Small - Mid

Infor - Infor CRM

Helps companies optimize customer relationships by integrating marketing, sales, and service.

Target Market: Mid - Large

InfoStreet - StreetSmart

Rapidly deploy Intranets and Extranets that include email, group calendars, portals, file sharing, knowledge management.

Target Market: Small - Mid

Infozech Software - ICAS

Customer Relationship Management software system exclusively for telecom operators.

Target Market: Small

Infusion Software - Infusionsoft

Infusionsoft is eMarketing software built specifically for entreprenuers with 2-75 employees.

Target Market: Small

InstantService - InstantService Chat and Email Management for Sales and Support

Provides integrated chat, email management, knowledge base and lead capture solutions to increase sales.

Target Market: Large

Instinctive Systems - Book-It Membership Software

Membership contact management software and event booking software for your club, association, society, social group, etc.

Target Market: Small - Large

Integrate Software - SalesBase CRM

Customer Relationship Management, Contact Management and Business Information from a single UK CRM Software Product.

Target Market: Small - Mid

Intelliset - Intelliset Smart Suite

Combines the areas of asset, warranty, service and mobile workforce management.

Target Market: Mid - Large

Interlogics - Netsymphony

eCRM software that covers eMarketing, eSelling, eService, eAnalysis, Content Management and all within a single package.

Target Market: Mid

Fully integrated ERP, CRM, accounting and ecommerce; combines the most commonly used business processes in one easy to use solution.

Target Market: Small - Mid

IQubz CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process.

Target Market: Small - Large

Isosceles Partners - SiteFox

Identifies "need help" behaviors at your website and enables your CSRs to interact with customers in real-time.

Target Market: Small - Mid

iTechnologies - Active Reception

Live chat support software, helping your business provide exceptional customer service to website visitors.

Target Market: Mid - Large

ITISL Global - ITISL CRM

CRM solution with marketing, sales and service automation.

Target Market: Small

J&J Technology Consulting - MergeWare CRM

Manage client information, invoicing, reporting & allow for custom modules.

Target Market: Small - Mid

Kana - Kana E-Service

eCRM solution; enables communication across all customer touchpoints and across operational functions.

Target Market: Large

Kyliptix Solutions - KiBS CRM

Delivers integrated sales, marketing, customer service, and support in one complete offering.

Target Market: Small - Mid

Lagan Technologies - Lagan 311

Hosted CRM / 311 solution that comes pre-configured based on Lagan's national leading government CRM experience.

Target Market: Large

LeadsBrowser - eSalesCRM

This suite allows you to manage the entire selling process, including lead generation, qualification, sales pipeline analysis, etc.

Target Market: Small - Mid

LessCRM - LessCRM

CRM for budget minded business.

Target Market: Small

Liber4e IT Consulting - LiberCRM

Customer Management Software handles the complete sales cycle including: Prospecting, eMarketing, Proposals, Sales and Invoices.

Target Market: Small - Mid

Live Help Biz - Live Chat support

Add live chat support to your website or auction for only $2.50/ month.

Target Market: Small

LIVECHAT - ContactCenter

Solution for managing online customer interactions, which enables real-time, web-based customer service chat-based communication.

Target Market: Large

LivePerson - MultiCare

Self-learning knowledgebase that uses a natural language processing engine to answer customer questions.

Target Market: Mid - Large

MachroTech - MachResponse

Web-based CRM solution to route, track and respond to high volumes of customer emails and Web form submissions.

Target Market: Mid - Large

MacMicro - Lead Follow-Up

Marketing automation - Automates email-based drip marketing campaigns to help you nurture your leads.

Target Market: Small - Mid

A CRM with specific focus on customer interaction management.

Target Market: Small - Mid

Maximizer Software - Maximizer Enterprise

Helps small to mid size businesses improve sales, streamline marketing, and enhance customer service & support.

Target Market: Small - Mid

Meet Your Market - MarketsMaster

MarketsMaster is a web based solution to help companies close the loop in communication and management of the entire business.

Target Market: Small - Large

Microsoft - Dynamics SL

Integrated business management solution that automates financial, customer relationship and supply chain processes.

Target Market: Large

Millenium Information Group - KnowEx Interact CRM Solution

eCRM apps including real-time Web-based chat; Web collaboration and browser synchronization; Wireless CRM.

Target Market: Mid - Large

Million Handshakes - Million Handshakes

CRM, marketing automation, campaign management, dialogue marketing - the Million Handshakes product suite helps maximize the value of existing and future customer relations.

Target Market: Mid

Miracle Solutions - Miracle CRM

Track the sales life cycle, forecast future revenue, and manage customer relationships.

Target Market: Small - Mid

Flexible, efficient and easy to use CRM solution for small and medium-sized companies.

Target Market: Small - Mid

Moobiz - Moobiz Customer Management

CRM software you can access online; provides a single customer view for all modules that require customer information.

Target Market: Small - Mid

Neo Studios - Neofive Customer Portal

Easy to use and inexpensive Customer Relationship Management solution.

Target Market: Small

NetEdge Computing Solutions - netPeople

Web-based CRM application that enables your enterprise to increase customer satisfaction & retention.

Target Market: Small - Mid

NetSuite - CRM Software

Mid-market software combining CRM and Ecommerce / Web capabilities with Accounting / ERP capabilities in one web-based application.

Target Market: Mid

Netvelopment - Outlander

Outlander is an easy to install Outlook Add-In that integrates your contacts, tasks, calendar events, and emails with attachments with SugarCRM

Target Market: Small

NetWise Technology - ClientSpace

Web-based CRM software. Specially configured version for PEOs (Professional Employer Organizations).

Target Market: Mid

The only Customer Interaction software allowing employees to use a single system. Enables non-technical staff to map processes.

Target Market: Mid - Large

noHold - noHold Instant Support

Combines the best features of phone, email, live chat and search engines into a Web-based self-service interface.

Target Market: Mid

North American Software - Sextant CRM

Sextant provides a centralized hub for managing client and prospect data. See snapshots of client data, schedules, lists, and projects.

Target Market: Small - Mid

The Service Desk Management Solution with Unequaled Time to Productivity.

Target Market: Small - Large

Office Interactive - CRM

Office Interactive offers on demand and easy to use CRM for small and medium sized businesses. OI CRM on demand is customizable as per business needs.

Target Market: Small

Officewalla - Officewalla On-demand

A hosted business suite that facilitates the organization to automate their sales & CRM business process.

Target Market: Small

OneSource Software - OneSource

Fully customizable solution to simplify and automate your unique business processes.

Target Market: Small - Mid

Open Solutions Group - ResQ Enterprise

Providing solutions to help your organization optimize information and processes.

Target Market: Small - Mid

OpenBox Technologies - OpenBOX Business Suite

Includes self-service knowledge base management, online ticket submission, email response, multi-channel contact center.

Target Market: Small - Large

Oracle - Oracle eBusiness Suite

Fully integrated, comprehensive suite of business applications for the enterprise.

Target Market: Mid - Large

Oracle - Siebel CRM

Hosted CRM solution with sales, marketing, service, and contact center capabilities.

Target Market: Mid - Large

Orcim Technologies - MarsHelp

Live, interactive, chat based, online customer support solution; track a customer's movements on your website.

Target Market: Small - Mid

Powerful, affordable customer-support and help-desk solution built on Microsoft industry standards.

Target Market: Small - Large

PipelineDeals - PipelineDeals

PipelineDeals is simply yet powerful CRM software for big business. Priced only $15/user/month.

Target Market: Mid

PRIAM Software - PRIAM ERP/CRM

High capability for user definition with unrivalled report writing ability.

Target Market: Mid - Large

Productive Computing - Core2 CRM

Core2 CRM - the worlds easiest and most flexible Customer Relationship Manager.

Target Market: Small - Mid

Professional Business Information System - Probis

CRM solution for Property Business.

Target Market: Small - Large

Provide Support - ProvideSupport.com

Online service that offers live chat with your web site visitors to give them instant online support.

Target Market: Small - Mid

QAS - QuickAddress

Provides instant address validation through the phone, data entry, and the web.

Target Market: Mid

QBizTech - CRM - InteRRact

Web-based application for managing the routing, tracking and approval processes of forms.

Target Market: Small - Mid

Qualte - ezSupport

Hosted solution for Web Customer Support that includes problem ticketing, email management and returns management.

Target Market: Small - Mid

Querybot - Querybot Web Knowledgebase

Knowledge base/email system that lets your website visitors ask questions in their own words & get accurate answers immediately.

Target Market: Small

Rance Computer - FusionRetail

Comprehensive, flexible and reliable customer relationship management package for retail industry needs.

Target Market: Small - Mid

Really Simple Systems - Really Simple Web CRM

Provides hosted CRM to small and medium sized organisations who want sales, marketing and support systems that work immediately.

Target Market: Small - Mid

ResponseTek - ResponseTek:CEM

Customer experience management platform that helps build customer advocacy and reduce customer defection.

Target Market: Large

Results Software - Results Business Suite

Results Software provides business solutions that enable data visibility across the entire enterprise. This is what CRM is meant to be.

Target Market: Small - Mid

RightNow Technologies - RightNow CRM

Helps organizations understand, predict and respond to customers' needs across service, sales and marketing.

Target Market: Large

RocketUK.Com - Ansaplus

Customisable CRM / Call Handling / Messaging Software with features and functions designed specifically to reduce operator error.

Target Market: Mid - Large

RTI Software - WebFirst

Web interface providing a knowledgebase of common resolutions, showing status of incidents, and other support features.

Target Market: Small - Large

Sage Software - Sage CRM

Web-enabled CRM solution for sales, marketing and customer care.

Target Market: Mid - Large

SalesBoom - On Demand CRM

Web-based CRM and sales force automation solution that includes billing & invoicing automation and IM.

Target Market: Small - Mid

Salesforce.com - Salesforce.com

Web-based Sales Force Automation application that enables you to forecast revenues and track leads.

Target Market: Small - Mid

SalesJunction.com - SalesJunction.com

Web Based SFA & CRM system that is designed and priced to fit the needs of any size company.

Target Market: Small - Mid

SalesMetric - SalesMetric

A full-featured web-based SFA and CRM subscription service keeping your staff securely connected to your customers 24/7.

Target Market: Small - Mid

Salesnet - Salesnet Sales Process Management

Web-based SFA tool: optimizes selling efforts and drives a more efficient sales cycle.

Target Market: Mid - Large

SalesPage Technologies - SalesPage CRM

Make the most of your relationships with SalesPage relationship management solutions that fit the way you work.

Target Market: Mid - Large

SalesTrac - SalesTrac

Hosted CRM and marketing automation solution.

Target Market: Mid - Large

Salestream Software - MasterStream

Sales and back office automation for telecom providers, resellers, and agents. Instant quote and proposal generation.

Target Market: Small - Mid

SAP - SAP Business ByDesign

On-demand business solution designed to unify and streamline core business operations for midsize companies.

Target Market: Small - Mid

SAP - SAP Customer Relationship Management

Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes.

Target Market: Mid - Large

Satori Software - Mailroom Toolkit Architect

Develop an address management solution that meets your needs, validate addresses at point-of-entry on your website.

Target Market: Small - Large

SAVO Group - SAVO

Sales Enablement SaaS technology.

Target Market: Large

Sawfish Software - SalesFlow

Manages contacts through each step of your processes, automating actions and docs - delivering at a glance pipeline management.

Target Market: Mid

Seritus Solutions - Customer Relationship Manager

Provides the ability for your sales staff to track prospects whether it is for a potential client and / or deal.

Target Market: Mid - Large

SkyNet Solution - On-Demand SkyNet CRM Plus

CRM Software including Sales Force and Marketing Automation, Inventory and Order Management. No initial Investment. Pay as you Go!

Target Market: Small - Mid

Skywire Software - Answer Suite

Knowledge management and Web self-service application in a hosted environment with issue tracking and reporting features.

Target Market: Mid

SmartCompany - SmartCompany

Hosted CRM for startups and growing companies.

Target Market: Small - Mid

SmartMax Software - SightMax Chat

Real-time live chat and live site monitoring application that is a true, server-based solution.

Target Market: Mid

Soffront offers an integrated CRM solution spanning the marketing, sales and service functions.

Target Market: Mid

SOFTEXPERT - EXPERT Mobile Agent

Mobile CRM solution to collect and process data about customers, products, competition, expenses and sales.

Target Market: Mid

Solarvista Software - Solarvista Contact Center

Access complete customer history and information from field service, help desk, repair center, sales and agreements.

Target Market: Mid

Solutions360 - Q360

Provides insight and control needed to manage critical business operations.

Target Market: Small - Large

Sourcefuse Technoligies - AppStacks CRM Solution

A management system for sales, support, and service teams, with the ability to manage customers, communication, and general operations.

Target Market: Mid - Large

Sprinx Systems - SprinxCRM

A powerful business system for medium-sized companies that serves not only as a CRM system but also a sales activity management system

Target Market: Mid - Large

SugarCRM - SugarCRM

Open Source Sales Force Automation. Manage accounts, contacts, opportunities, leads and more.

Target Market: Small - Mid

Support Sentry - WebSupport PRO

Web based customer service software for small to medium sized businesses.

Target Market: Small - Mid

Surado Solutions - Surado CRM

Surado's Best of Breed CRM helps achieve high value customer experiences and rapid ROI, driving growth and profitability.

Target Market: Small - Mid

Syberfix Solutions - Syberfix Professional Support Suite

Remote tools to substantially improve service delivery for computer support companies.

Target Market: Mid - Large

SYNCTERFACE - Syncterface Data Management Suite

Browser based information management solution designed to facilitate real-time data capture, usage and management.

Target Market: Mid - Large

Synergestic Systems - Service Suite by Synergestic

Complete package of personalized service and CRM applications custom designed to meet your organization's needs.

Target Market: Small - Mid

Synesis IT - IT Solutions

Custom web-based, vertical industry-specific Customer Relationship Management applications

Target Market: Small - Mid

Talisma - Talisma Multi-channel CRM

Multi-channel customer relationship management solution complete service, marketing, sales and contact center functionality.

Target Market: Large

Tariva - iCRM

Full function, Web-based CRM software enabling companies to manage their customers from anywhere, at anytime.

Target Market: Small - Mid

TechExcel - CustomerWise

CustomerWise is a support-focused but complete CRM solution covering support, sales, marketing and asset management.

Target Market: Small - Large

TeleDirect International - Liberation 6000

Scalable, predictive dialer call center solution that manages contacts and campaigns.

Target Market: Mid - Large

TeleNotes SPS - CRM Vendor

Next Generation Contact Managment Provider designed by sales people for sales people.

Target Market: Small - Mid

Teradata - Customer Management

Quickly and effectively resolve industry-specific business challenges such as customer value, acquisition, growth and retention.

Target Market: Mid - Large

Tigerpaw Software - CRM+ Pursuit

CRM+ is a comprehensive contact, marketing and account management tool. Look no farther, we have the CRM solution of choice.

Target Market: Small - Mid

Timedot - CRM NET

Software for managing sales, marketing and support information to help you successfully understand your customers and their needs.

Target Market: Small - Mid

TiNiT - TiNSupport

A web-based support application designed for you to chat with your website visitors with no installs required.

Target Market: Small - Mid

Tokuii - Tokuii Suite

eCRM tool with SFA, Field Service Automation, Financial Mgmt., Supplier Logistics and Marketing Automation modules.

Target Market: Mid - Large

Touchtone - Wintouch eCRM

Web-based CRM for AS/400, built-in 5250 emulation, integrates to back-end ERP & data, PDA & laptop remote access.

Target Market: Mid

Transversal - Metafaq

Customer self-service software that enables you to manage both online content & correspondence through a single process.

Target Market: Mid - Large

Tribridge - CRM QuickStart

A Microsoft Dynamics CRM product that provides easy-to-use features and capabilities tailored to your business for up to 10 users.

Target Market: Small - Mid

Trinicom - Web Self Service

Publish FAQ's, advanced search functionality, unique user profiles, auto-redirect, reporting and more.

Target Market: Mid - Large

U.S. Infotel - Cynergy Software

Web based service desk allows employees to access your contact database from home, office, hotel, airport, etc.

Target Market: Small - Large

Visionary Software Consulting - VAST

Tracks all changes users make in Microsoft CRM and query against historical data changes.

Target Market: Small - Mid

Vuechat - Vuechat CS

Web based Customer Service Software that allows customers to contact you through a web browser with streaming webcam image.

Target Market: Mid

WBP SYSTEMS - Heap

Simple CRM with messaging, calendars and contacts - ties everything together so you can see the relationships between these items.

Target Market: Small - Mid

Web Group Media - Cerb4

Cerb4 is a fast and flexible CRM toolkit.

Target Market: Small - Mid

Web Notes Technologies - Teamwork

Web based CRM system which is simple and easy to use.; track leads, manage contacts, track customer queries.

Target Market: Small - Mid

Webtech Softwares & Services - Service Desktop Pro

Integrated business management software for IT service providers and freelancers.

Target Market: Small - Mid

Workflow Central - Workflow Central

Free online workflow software for SME's (Small to Medium Enterprise) where business owners, managers and staff can work together.

Target Market: Small

Xencoders - ChatAnywhere

Web-based chat software that includes canned responses for a scripted sales pitch and live video conferencing.

Target Market: Small - Mid

Web-based system providing industry-leading email marketing and powerful contact & list management features.

Target Market: Mid - Large

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